End-User License Agreement
Your license to use KAIZEN.
Last updated: June 2026.
This End-User License Agreement (the "EULA") is a legal agreement between you and the makers of KAIZEN ("we", "us", "our") for the KAIZEN mobile application and any updates to it (the "Licensed Application"). By downloading, installing, or using the Licensed Application, you agree to this EULA. If you do not agree, do not use the Licensed Application. This EULA works alongside our Terms of Service and Privacy Policy; where this EULA conflicts with the Terms about the licensed software itself, this EULA controls.
This EULA is concluded between you and us only, and not with Apple. We — not Apple — are solely responsible for the Licensed Application and its content. The terms below satisfy Apple's requirements for a Licensed Application End-User License Agreement and apply to your use of the Licensed Application obtained through the Apple App Store. Equivalent terms apply to copies obtained through Google Play.
1. License grant and scope
We grant you a non-transferable, non-exclusive, revocable license to use the Licensed Application on any Apple-branded products that you own or control, as permitted by the App Store's Usage Rules (including any sharing allowed under Apple Family Sharing or volume purchasing where applicable), or on devices you own or control where obtained from Google Play. This license is for your personal, non-commercial use only. You may not rent, lease, lend, sell, redistribute, or sublicense the Licensed Application.
2. Restrictions
You may not, except to the extent applicable law forbids these restrictions:
- copy, modify, or create derivative works of the Licensed Application;
- reverse-engineer, decompile, or disassemble it, or attempt to derive its source code;
- remove, obscure, or alter any proprietary notices, or remove or tamper with the inaudible watermark on generated audio;
- use the Licensed Application to generate audio of any person other than yourself, or to impersonate anyone;
- use it to build a competing product or to train a machine-learning model;
- circumvent, disable, or interfere with security or usage limits.
3. Eligibility
You must be at least 16 years old to use the Licensed Application. KAIZEN is not directed to anyone under 16.
4. In-app purchases, subscriptions, and auto-renewal
KAIZEN offers an auto-renewing subscription, available in monthly and annual terms, with an optional 7-day free trial for eligible new users. The free trial is opt-in — it is never applied automatically. The price that applies is the price shown to you at the time of purchase, which may vary by region and currency.
- Payment is charged to your Apple App Store or Google Play account at confirmation of purchase.
- If you start the free trial, you are not charged during the trial, and we send a reminder before any charge.
- The subscription renews automatically at the listed price for the same period unless you turn off auto-renew at least 24 hours before the end of the current period.
- Your account is charged for renewal within 24 hours before the end of the current period.
- You can manage your subscription and turn off auto-renew in your App Store or Google Play account settings after purchase. Any unused portion of a free trial is forfeited when you purchase a subscription, where applicable.
- Refunds, where available, are handled by Apple or Google under their policies; we generally cannot issue store refunds directly.
5. Your content and AI output
You keep ownership of everything you write, record, or share in KAIZEN. Affirmations, stories, journal prompts, and future-self messages are generated by AI and are for reflection only — they can be inaccurate or unexpected, and KAIZEN is not therapy, medical, legal, or financial advice, and is not a crisis service. Your content and voice are handled as described in our Privacy Policy.
6. Maintenance and support
We — not Apple — are solely responsible for providing any maintenance and support services for the Licensed Application. Apple has no obligation to furnish any maintenance or support. For help, email [email protected].
7. Warranty
The Licensed Application is provided "as is" and "as available," without warranties of any kind to the fullest extent permitted by law. In the event of any failure of the Licensed Application to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price (if any) for the Licensed Application to you. To the maximum extent permitted by applicable law, Apple has no other warranty obligation whatsoever with respect to the Licensed Application, and any other claims, losses, liabilities, damages, costs, or expenses attributable to any failure to conform to any warranty will be our sole responsibility.
8. Product claims
We, not Apple, are responsible for addressing any claims by you or any third party relating to the Licensed Application or your possession and/or use of it, including: (a) product liability claims; (b) any claim that the Licensed Application fails to conform to any applicable legal or regulatory requirement; and (c) claims arising under consumer protection, privacy, or similar legislation, to the extent permitted by law. This EULA does not limit our liability beyond what applicable law permits.
9. Intellectual property
In the event of any third-party claim that the Licensed Application or your possession and use of it infringes that third party's intellectual property rights, we — not Apple — will be solely responsible for the investigation, defense, settlement, and discharge of any such claim.
10. Legal compliance
You represent and warrant that (a) you are not located in a country subject to a U.S. Government embargo or designated as a "terrorist supporting" country, and (b) you are not listed on any U.S. Government list of prohibited or restricted parties.
11. Limitation of liability
To the maximum extent permitted by law, we are not liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, data, or goodwill, arising from your use of the Licensed Application. Our total liability for any claim relating to the Licensed Application is limited to the greater of the amount you paid for it in the 12 months before the claim, or USD $50. Nothing here limits liability that cannot be limited by law.
12. Third-party beneficiary
You and we acknowledge and agree that Apple, and Apple's subsidiaries, are third-party beneficiaries of this EULA, and that, upon your acceptance of this EULA, Apple will have the right (and will be deemed to have accepted the right) to enforce this EULA against you as a third-party beneficiary. Where the Licensed Application is obtained through Google Play, Google is likewise a third-party beneficiary of this EULA.
13. Termination
This license is effective until terminated. It terminates automatically if you breach it, or when you delete your account or remove the Licensed Application. On termination you must stop using and delete the Licensed Application; your data is handled per the Privacy Policy.
14. Contact
Questions about this EULA: [email protected]. Support: [email protected].
See also our Terms of Service, Privacy Policy, and FAQ.